Ever wonder why things don’t happen when you have been doing so much?  Sometimes busyness is confused with achievement and we continue to do things without realising that we may be missing the mark.

Recently I worked with a client who had been trying to implement a project for over three years.  There had been extensive work done on the project and they had frameworks, structures, maps and detailed plans.  Yet virtually no one in the business was doing things the new way and one of the senior leadership team had openly declared it was not his problem.

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Do you work with people you know are not performing well? Do you feel like you are ‘carrying’ people in your team? So often we speak with people who are frustrated because, to them, it is so obvious that people in their team are not performing, yet no action is taken. In one organisation, we spoke with people who promoted poor performers in order to get them out of their teams without having to deal with the issues. So, why does this happen so often?

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So often at work we avoid having difficult conversations because, for many of us, it is just too hard.  We have worked in plenty of organisations where people tell us they have recommended people for promotion just to get rid of them and avoid having the difficult conversations about their poor performance or behaviour.

Often we hear about this pattern from people who are performing well but are demotivated because they see poor performance and bad behaviour by others being ‘rewarded’ with promotion.

So, what do you need to think about before having a difficult conversation?

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