The Board is ultimately responsible for the direction and performance of their organisation. How do you spot a Board that isn’t working at its best?
Stacy Zeiger in the Chron lists 10 indicators that a Board might be dysfunctional. These include hostility, lack of confidentiality, lack of order and respect, dominating or not engaging in conversations, conflicting agendas and a lack of trust. We would argue that lack of trust is what underlies all of the other symptoms. As Stephen Covey has written “Trust is not a soft, social virtue. It’s a hard, economic driver for every organisation.”