The industry was going through massive transformations. IT salaries had gone through the roof, and we needed to engage people. To stem the flow of people leaving and building on that to make it more attractive for people to work there.

There was some resistance, because the team had done profiling in the past. But after a day with Juliet, the team came away energised. I could see the leaders feeling uplifted, and the CEO feeling more supported. Since then we ran follow up sessions and everyone has taken something away from it, and implemented it in their way. I can see how this one day was the perfect building block for the culture we’re trying to create.