Do you work with people you know are not performing well? Do you feel like you are ‘carrying’ people in your team? So often we speak with people who are frustrated because, to them, it is so obvious that people in their team are not performing, yet no action is taken. In one organisation, we spoke with people who promoted poor performers in order to get them out of their teams without having to deal with the issues. So, why does this happen so often?
So often at work we avoid having difficult conversations because, for many of us, it is just too hard. We have worked in plenty of organisations where people tell us they have recommended people for promotion just to get rid of them and avoid having the difficult conversations about their poor performance or behaviour.
Often we hear about this pattern from people who are performing well but are demotivated because they see poor performance and bad behaviour by others being ‘rewarded’ with promotion.
So, what do you need to think about before having a difficult conversation?