I love difficult conversations – said no one ever. But when you’re a leader, difficult conversations are part of the deal. And these days, they’re made even more difficult by the fact that we can’t even have them in person, and pick up on nuances and read each other’s cues. Still, difficult conversations are not
Ken Blanchard, of Situational Leadership and the One Minute Manager fame wrote in his book Whale Done! The Power of Positive Relationships: Experts have been telling us for years how important positive relationships are and yet we don’t focus much energy or time building them. The reality is, people don’t leave companies, they leave bosses.